1. Who We Are
Global Logistics Services ("we", "our", "us") operates the website globallogisticservices.org and provides international freight and logistics services. We are committed to protecting your personal information.
2. Information We Collect
We collect information you provide directly, including:
- Contact information — name, company, email address, phone number
- Shipment details — sender and receiver names, addresses, cargo description
- Communication data — messages sent through our contact form or live chat
- Tracking queries — tracking numbers entered on our website
We also automatically collect certain technical information when you visit our site, including IP address, browser type, pages visited, and referral source.
3. How We Use Your Information
- To process and manage your shipments
- To send shipment status notifications and updates
- To respond to your inquiries and support requests
- To improve our website and services
- To comply with legal and regulatory obligations
4. Email Communications
By providing your email address, you consent to receiving transactional emails related to your shipments, including booking confirmations, status updates, and delivery notifications. These emails are sent from info@globallogisticservices.org. You may opt out of non-essential communications at any time.
5. Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers — third-party tools that help us operate (email delivery, maps, form processing)
- Customs and regulatory authorities — where required by law for international shipments
- Logistics partners — carriers and agents involved in your shipment
6. Cookies
Our website uses minimal cookies necessary for functionality (session management, security). We do not use advertising or tracking cookies. You may disable cookies in your browser settings, though some features may not function correctly.
7. Data Retention
We retain shipment records for a minimum of 7 years to comply with customs and commercial regulations. Contact form data is retained for 12 months. You may request deletion of your data by contacting us directly.
8. Your Rights
Depending on your location, you may have rights including the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at info@globallogisticservices.org.
9. Security
We implement industry-standard security measures including encrypted data transmission (HTTPS), access controls, and secure data storage. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Contact Us
For any privacy-related questions or requests, please contact us at:
Email: info@globallogisticservices.org
Website: globallogisticservices.org